Privacy Policy

1. What Information Do We Collect?

Personal information you provide to us

In Short: We collect only the personal information you directly provide when you create an account.

When you register for a ZenWist account, we collect the following personal information:

• First name
• Last name
• Email address

We do not collect phone numbers, physical addresses, date of birth, identity documents, or any other categories of personal information beyond those listed above.

Screen time and usage data

To provide the core features of ZenWist, the app collects Android screen time and app usage data from your device using the Android Usage Stats API. This data is processed on-device and transmitted to our servers solely to generate your personalised insights, reports, and goal tracking. This data is associated with your account but is not shared with third parties for advertising or profiling purposes.

Mood and check-in data

If you use the emotional check-in features, we collect the mood states you voluntarily submit. This data is used to generate mood correlation insights and is stored securely on our servers associated with your account.

Information collected automatically

We may collect limited technical data automatically when you use the Services, such as device type, operating system, app version, session duration, and feature usage patterns. This data is used solely for the purpose of maintaining, improving, and securing the Services. It does not identify you personally.

Payment data

We do not collect, store, or process any payment card numbers, bank account details, or financial instrument data. All in-app subscription purchases are processed exclusively through Google Play Billing. ZenSkayl Ltd receives only a purchase verification token and confirmation status from Google. Please see Section 6 for details.

All personal information you provide must be true, complete, and accurate. Please notify us of any changes to your information.

2. How Do We Process Your Information?

In Short: We process your information to provide and improve the Services, manage your account, communicate with you, and comply with law.

We process your personal information for the following purposes:

• Account creation and authentication. We use your name and email address to create and maintain your ZenWist account and to enable you to log in securely.
• Service delivery. We use your screen time and usage data to generate personalised insights, reports, focus session recommendations, goal tracking, and mood correlation analyses within the app.
• Subscription management. We use your account information and Google Play purchase tokens to activate and manage your subscription tier.
• Customer support. We may use your contact information to respond to support requests and resolve issues you raise with us.
• Marketing and promotional communications. With your consent, we may send you updates, newsletters, or promotional information about ZenWist. You may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us at [email protected].
• Security and fraud prevention. We may use your information to protect the integrity of the Services and to detect and prevent fraudulent activity.
• Legal compliance. We may process your information where required to comply with applicable laws or regulatory obligations.
• Service improvement. We may use aggregated and anonymised usage data to understand how users interact with the Services and to improve features and functionality.

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information where we have a valid legal basis to do so under applicable law.

For users in Mauritius, we process your personal data in accordance with the Data Protection Act 2017 of Mauritius and rely on the following legal bases:

• Performance of a contract: Processing your name, email address, and screen time data is necessary to create and manage your ZenWist account and to provide the Services you have signed up for.
• Legitimate interests: We may process technical and usage data for security, fraud prevention, and service improvement, where our legitimate interests are not overridden by your rights.
• Consent: Where we send marketing communications, we rely on your consent, which you may withdraw at any time.
• Legal obligation: We may process your information where required by applicable law.

For users in the EU/EEA or UK, the equivalent legal bases under the GDPR (or UK GDPR) apply as described above. If you have questions about the specific legal basis applicable to your situation, please contact us.

4. When and With Whom Do We Share Your Information?

In Short: We share your information only with trusted third-party service providers necessary to operate the Services, and do not sell your personal data.

We may share your personal information with the following categories of third parties:

• AI and analytics services: Anonymised and aggregated usage patterns may be processed by AI systems to generate personalised screen time insights, mood correlation analyses, and goal recommendations. Please see Section 5 for important details.
• Google Play Billing: When you subscribe to a paid plan, your payment is processed entirely by Google Play Billing. We share only the minimum information required to verify your purchase (a purchase token and product identifier). We do not receive or store your payment card details. Please see Section 6.
• Infrastructure and hosting providers: We may use cloud hosting, analytics, and infrastructure services. These providers process data only on our behalf and under appropriate data processing agreements.
• Legal and regulatory authorities: We may disclose your information where required by law, court order, or government authority.

We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

5. AI Technology and Personalised Insights

In Short: ZenWist uses AI technology to generate screen time insights, mood correlations, and goal recommendations. These insights are informational only and are not a substitute for professional advice.

AI-powered features within ZenWist — including screen time insight summaries, mood correlation analyses, focus session recommendations, and goal suggestions — are generated using machine learning and AI models applied to your anonymised usage data.

Data processed for AI features. When you use AI-powered features in ZenWist, anonymised screen time data, mood check-in responses, and behavioural usage patterns are processed to generate personalised insights. ZenSkayl Ltd does not transmit personally identifiable information such as your name or email address to external AI processing systems for insight generation.

By using the AI-powered features of ZenWist, you acknowledge and accept that:

• AI-generated insights and recommendations are based on patterns in your usage data and are provided for informational and self-awareness purposes only. They are not a substitute for professional advice from a healthcare provider, therapist, psychologist, or any other qualified professional.
• AI-generated insights may not always be accurate or applicable to your individual circumstances. ZenSkayl Ltd makes no representation or guarantee that insights generated by the Services will result in any particular health, behavioural, productivity, or wellbeing outcome.
• You should not rely solely on ZenWist's AI insights as a basis for significant personal, medical, or psychological decisions. If you have concerns about your digital habits or mental wellbeing, please seek professional guidance.
• ZenSkayl Ltd accepts no responsibility for decisions made on the basis of AI-generated insights provided by the Services.

6. Payment Processing (Google Play Billing)

All in-app subscription purchases for paid tiers are processed exclusively through Google Play Billing, operated by Google LLC.

ZenSkayl Ltd does not store, access, or process your payment card numbers, bank account details, or any other financial instrument data. When you initiate a subscription purchase, payment is handled entirely within the Google Play environment. ZenSkayl Ltd receives only a purchase verification token and a confirmation of a successful or failed transaction, which is used solely to activate or manage your subscription status.

By completing a purchase through Google Play, you are also subject to Google's terms of service and privacy policy. Please review Google's privacy policy to understand how your payment data is handled: https://policies.google.com/privacy.

Subscription management, cancellations, and refunds (where applicable under Google's policies) are handled through the Google Play Store. To manage your subscription, visit the Google Play subscription management page or the relevant section within the ZenWist app.

7. Do We Use Cookies and Tracking Technologies?

In Short: We may use limited cookies and similar technologies for essential app functionality and analytics.

We may use cookies or similar tracking technologies (such as local storage tokens) for the purpose of maintaining your logged-in session, remembering your preferences, and collecting anonymised usage analytics to improve the Services. We do not use tracking technologies for advertising or to build behavioural profiles for sale to third parties.

Most browsers allow you to control cookie settings. Disabling certain cookies may affect the functionality of the Services.

8. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to provide the Services and comply with our legal obligations.

We retain your personal information (first name, last name, and email address) for as long as your account is active or as needed to provide you with the Services. If you delete your account, we will delete or anonymise your personal information from our active databases within a reasonable period, unless we are required to retain it by applicable law (for example, for tax or fraud prevention purposes).

Screen time and usage data associated with your account is retained for as long as your account is active or as required to provide the Services. Anonymised and aggregated usage data that cannot identify you personally may be retained indefinitely for analytical purposes.

9. How Do We Keep Your Information Safe?

In Short: We implement reasonable technical and organisational security measures, but no system is perfectly secure.

We have implemented appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls limiting who can access personal data.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You transmit information to us at your own risk.

10. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 13 years of age.

The Services are not intended for children under the age of 13. We do not knowingly solicit, collect, or store personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] and we will take steps to delete that information promptly.

11. What Are Your Privacy Rights?

In Short: Depending on your location, you may have rights to access, correct, or delete your personal information, and to withdraw consent.

Users in Mauritius have rights under the Data Protection Act 2017, including the right to access the personal data we hold about you, the right to request correction of inaccurate data, and the right to request erasure of your data in certain circumstances.

Users in the EU/EEA or UK have additional rights under the GDPR or UK GDPR, including the right to data portability, the right to object to processing, and the right to lodge a complaint with your local data protection authority.

To exercise any of your rights, please contact us at [email protected]. We will respond to all valid requests within the timeframes required by applicable law.

Withdrawing Consent

Where we process your information on the basis of your consent (for example, for marketing communications), you may withdraw your consent at any time by contacting us or using the unsubscribe link in any email we send. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Account Deletion

You may request deletion of your account and associated personal data at any time by contacting us at [email protected]. We will process your request within a reasonable period. Please note that we may retain certain information where required by law or for legitimate business purposes such as fraud prevention.

12. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

13. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws and to reflect changes to our Services.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. If we make material changes, we will notify you by prominently posting a notice within the app or by emailing you at the address associated with your account. We encourage you to review this Privacy Notice periodically.

14. How Can You Contact Us About This Notice?

If you have questions or concerns about this Privacy Notice or our data practices, please contact us at:

ZenSkayl Ltd
Email: [email protected]

15. How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we hold about you, to request that inaccuracies be corrected, or to request deletion of your personal information.

To exercise any of these rights, please email us at [email protected] with the subject line "Data Request" and a description of your request. We will respond within the timeframes required by applicable data protection law.